Job Title: U.S. Cellular - Retail Wireless Consultants & Sales Managers Job Category: Career Fair, Retail, Sales Job ID: 921095	Apply Now! >In Person In Person Apply Info You may apply in person at the following address:   At the Jobnewsstl.com job fair on November 12: 10709 Watson Road (Intersection of Watson and Lindbergh) St. Louis, MO 63127
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Job Requirements		Job Description
Job Status: Full Time Work Experience Required: New to Industry Hours/Shifts: Day (First Shift), Afternoon (Second Shift) Education Required: High School Equivalent Certification Required: Unspecified Weekends: Required Authorized to work in US: Yes  Pay and Benefits Salary Range: Unspecified Benefits:		U.S. Cellular - Retail Wireless Consultants & Sales Managers JOB NEWS VIRTUAL JOB FAIR   Careers In Retail Sales As a U.S. Cellular® sales associate, you play an integral part in our ongoing success. To our customers, you're the face of U.S. Cellular. What they'll see is someone passionate, informed and confident. That's because you'll have our entire team behind you-supporting you-providing you with what you need to be successful, from training to leadership support to technical information. You're on the front lines of our Dynamic Organization, and you'll have the support of every associate to ensure you have what you need to deliver exceptional service every day. What truly makes Retail Sales at U.S. Cellular different is the way we treat our customers. You'll have the opportunity to really connect, form lasting relationships and build a level of customer loyalty unlike any you've experienced. We believe that listening and understanding their needs helps you identify the wireless plan that's just right for them. We believe providing service that exceeds our customers' expectations is as important as attracting new customers. And, ensuring our customers are paired with products and services that best match their needs is our priority. As a sales associate, you'll have all the tools you need from day one to effectively represent us in the marketplace. You'll also have the training and support you need to move your career forward. We're growing and adding associates to the family each and every day, and need leaders that can bring out the best in others. We are committed to promoting from within by developing talent through programs like Leader of the Future. It makes our sales organization a great place to build a growing career. You'll work in an honest, ethical and supportive environment that empowers you to consistently deliver on your promise. And, you'll work with passionate, motivated people just like you who love where they work and are eager to provide a level of customer service "beyond the call." Learn about the variety of opportunities available both full- and part-time, including retail wireless consultants, store managers, sales managers, and cashier greeters. Retail Wireless Consultant - West Region         The selected candidate will be responsible for providing superior customer satisfaction in an effort to achieve store and budget objectives. The position is directly responsible for assisting new and existing customers with the purchase of cellular equipment and service.   Responsibilities   Greet all customers in a professional and friendly manner. Achieves or surpasses individual sales targets for new customer acquisitions, sale of essentials, and vertical features on a weekly/monthly basis while striving for the highest level of customer satisfaction. Assist potential and existing customers in the purchase of phone equipment and service. Telemarkets for prospective customers. Responds to customer inquiries, needs and/or problems. Responsible for opening, closing and operating the retail facility. Performs cash/inventory counts and verification. Receive, process and deposit all payments received, according to standard procedures. Assists with all functions within a retail store by complying with U.S. Cellular policies and procedures. Assists with mid-month and month end inventory. Assist in maintaining a presentable store appearance. Identify areas to improve service to external customer to immediate manager. Assist in other tasks, duties, or projects as assigned by management.     Qualifications   High school diploma or state equivalency certification required. 1 year cellular industry experience preferred. 1 year retail sales experience required. Must be flexible to work evenings, weekends, and holidays as required. Working knowledge of PC Windows applications (Excel and Word) required. Excellent written and verbal communications skills required.   Sales Manager - West Region         This Position is responsible for retail sales staff leadership and assists with management of store operations.  The Sales Manager is responsible for achieving store and budget objectives and creating the ideal customer experience while applying the principles of the Dynamic Organization.   Responsibilities · Provide leadership and coaching to retail sales staff on selling skills, company policies and practices, performance management and career development. · Drive the achievement of store sales targets which include new customer acquisitions, sale of essentials, and sale of vertical features on a weekly/monthly basis while achieving the highest level of customer satisfaction.  · Responsible for retail sales scheduling, forecasting and reporting; including but not limited to time reporting, vacation/time off tracking, expense reporting and approvals, schedule development, overtime management, variance reporting and explanations, cash over/short explanations, tracking report, competitive report, etc. · Ensure response to all customer inquiries and processing of customer requests, including name, address and rate changes, suspensions, disconnects, resumes, taking payments, and changes in vertical services. · Support retail associates in working the sales floor and serving customers, including but not limited to working with customers who indicate a desire to disconnect, performing retention activities to save customers, greeting customers in a professional and friendly manner, serving customers, and answering  phones. · Responsible for ensuring operations control standards are met regarding the opening, closing and operating of the retail facility, including but not limited to cash handling, payment receipt, and deposits. · Responsible for maintaining store appearance according to the retail store standards. · Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location. Set goals and then drive associate participation in these programs to ensure goal achievement. · Conduct meetings with retail sales staff.  Meetings at times may include other store staff and sales management. · Responsible for maintaining collateral and point-of-sale materials. · Responsible for reviewing daily paperwork, including service agreements, for accuracy and completeness. · Assist in conducting training. ·  Assist in other tasks (including acting as a backup to other functions) as needed or assigned by Management to improve the delivery of service to customers and leadership of associates. · Assist store manager with inventory counts and verification. · Identify and communicate areas of improvement regarding store operations · Contribute to weekly store management report.     Qualifications   ·  High School diploma or state equivalency required; Associates or Bachelors Degree preferred. · 1 year retail sales experience required. · 1 year customer service/customer-facing experience required. · Experience managing special projects or initiatives. ·  1 year cellular industry experience preferred. · Prior supervisory/coaching experience preferred.