Description:
The General Service associate is responsible for being able to professionally do non-technical automotive service repairs while ensuring Goodyear's high customer satisfaction levels are achieved. The General Service associate performs all tire and wheel related services while following Goodyear's "Good to Go Policy". In addition, the General Service associate maintains cleaning and maintenance in the service department, showroom, exterior of building and tire racks. All
work must be performed according to Goodyear's policies and procedures. The General Service Technician must complete all projects as assigned by Manager.
Requirements:
· High School Diploma Required Yes
· GED Required Yes
· Valid Drivers License Required Yes
· Self Starter Required Yes
· Communication skills Required Yes
· Detail oriented Required Yes
· Bend - Reach Required Yes
· Flexible Schedule Required Yes
· Climb Required Yes
· Stand / Walk Required Yes
· Lift Object - up to 60lbs Required Yes
· Push - Pull Required Yes
· World Class Standards Required Very Limited
· Math - Basic Skills Required Yes
· Auto Service - 6+ Months Experience Required Very Limited
· Classes - Pertaining to Auto Work Required Yes
Tasks:
Retail - Gen Service Technician Duties -Drive customers vehicle onto hoist or jack in preparation for removing
wheels from vehicle or fitting new tire to wheel. Includes test driving
cars to diagnose problems. Follow established processes in performing
Goodyear's standardized Vehicle Maintenance Inspection.
Retail - Gen Service Technician Policy -Performs non technical automotive services on automobiles using
Goodyear's policies and training.
Retail - Gen Service Technician Safety -Uses Protective Safety Equipment when operating machine and manual
working tools and ensuring that the environment is safe for self and for
other associates working.
Retail - Gen Service Tech Housekeeping -Maintains standards in the area of sales, service, safety and
housekeeping. Housekeeping in the service area, tire racks, front store
area and outside the building to maintain a clean and inviting location.